FAQs

How long do I have to file a claim?

A completed claim and the appropriate documentation must be received by the Trust within 12 months of the date of service. If a claim is received by the Trust after this 12-month period, it will be denied.

Does the plan pay for weight reduction programs?

Weight-loss programs and products are available at discounted rates through Aetna. Log on to Aetna Navigator and click Coverage and Benefits for more information about Aetna's discount program. In addition, the plan offers limited coverage for several types of surgery for morbid obesity.