Frequently Asked Questions

Click the topic heading for answers to these and other questions.

Affidavits

  • "Can the trust office provide a statement verifying benefits are paid through (current month)?"
  • "Can the trust office send an affidavit monthly?"
  • "Can I request a status of another employer's account?"

Associate Agreements

  • "I have an Associate Employee who worked for another contractor during the month. Do I still have to report the full 160 hours?"
  • "I'm thinking of setting up my own business. Can I report benefits on myself?"
  • "Does a Project Agreement meet the requirements for an Associate Agreement?"

Calculating Contributions

  • "How much should dues be?"
  • "What is the difference between 401(a) and 401(k)?"

Delinquencies and Collections

  • "I have already sent in this month's remittance. Why did I get a delinquency notice?"
  • "I will not be able to send in my remittance by the 15th. Will there be penalties?"
  • "Is it possible to go on a payment plan?"

Payroll Audits

  • "Why do I have to give payroll records for all employees, including office staff or owners?"
  • "I received notice that the trust office is requesting an audit of our payroll records. Why?"
  • "I received the results of an audit from the independent accounting firm used by the trust office, but I don't agree with the amount billed/credited. What do I need to do to resolve this?"

Reporting Hours

  • "Why do I have to report non-union employees?"
  • "Can I create my own report form instead of using yours?"
  • "Why am I receiving so many reports? Why do I have more than one account number?"
  • "I made a mistake on the report I just submitted. What do I do?"
  • "I received an overage/shortage statement. How do I resolve the discrepancy?"
  • "I mailed my remittance but now an employee says he didn't receive his benefits. What happened?"

Employer Checklist

Do you understand our expectations for employers? The links on the left can direct you to the details, but our requirements boil down to 4 simple things:

1. Fill out the form.
2. Write the check.
3. Deposit funds by due date.
4. Keep good records.

We know it can be frustrating when you don’t have the right information. Be sure to contact us with your questions and suggestions.

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